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Privacy Policy

What information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address, and email address. Your personal information will be used for the specific reasons stated above only.

Why do we collect such information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services.

  2. To provide our Users with ongoing customer assistance and technical support.

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages.

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services. 

  5. To comply with any applicable laws and regulations.

How do we store, use, share and disclose your site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do we communicate with you?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How can you withdraw your consent?

If you don’t want us to process your data anymore, please contact us at admin@xoaesthetics.com.au.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at admin@xoaesthetics.com.au.

Our Reviews

Rosalie Sheen
Rosalie Sheen
Amazingly personable, also show a genuine interest and empathy in the issue I presented with today. Looking forward to continuing treatment with Bianca and Toni
Brittany Woodman
Brittany Woodman
Always love coming to XO. Dr Toni is so gentle and has such a great eye for the little details to give you the best overall aesthetic result. Im so happy with my results and I’m already looking forward to my next appointment 😄.
Alyssa King
Alyssa King
Toni was amazing, explained what needed to be done and now i am even happier with my results
Taylah Arndell
Taylah Arndell
I had anti wrinkle and lip filer by Dr Cameron. Professional, kind, and amazing at what he does. My lips look natural and soft Highly recommend.
Tenille Scott
Tenille Scott
Bianca has alot of knowledge in skin care, highly recommend.
Casey Moss
Casey Moss
Bianca’s microdermabrasion appointments are amazing. My first consultant was great, she was very knowledgeable and thorough with assessing my skin. She took her time explaining to me all aspects of my skin concerns and came up with a personalised treatment plan. She was able to match me to products specifically to my skin to assist me in the long run. My skin felt amazing after my first appointment and I was highly impressed with the service provided. I have never had that type of experience with any other clinic. I booked another appointment 2 weeks later. My 2nd visit was great and I have left the clinic with my skin feeling it’s best and with new products to try. Will be back in 2 weeks!!
Aqua Reiss
Aqua Reiss
Thanks to beautiful Bianca for my amazing treatments today. 💖 Amazing service and excellent price 💖 Can't wait to see you in 7 week xo Aqua
Lynne Larkin
Lynne Larkin
Wonderful service. Lovely environment. Ladies are lovely and caring
Dermalogica
Ultraceuticals
Cutera

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